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Cookie settings

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain website functionality.

How We Use Cookies

Samba.ai uses cookies for several purposes to enhance your experience and improve our services. Below you can learn about each type of cookie we use and manage your preferences.


Cookie Categories

1. Essential Cookies

Status: Always Active (Cannot be disabled)

These cookies are necessary for our website to function properly and cannot be switched off. They are usually only set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

What we use:

  • Session management for logged-in users
  • Security tokens for form submissions
  • Load balancing for website performance
  • Basic functionality and navigation

Data collected:

  • Session identifiers
  • Security tokens
  • User authentication status
  • Basic technical preferences

2. Analytics Cookies

Status: [Toggle Switch – ON/OFF]

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

What we use:

  • Google Analytics 4
  • Internal analytics tools
  • Performance monitoring
  • Error tracking

Data collected:

  • Page views and user journeys
  • Time spent on pages
  • Click patterns and interactions
  • Device and browser information
  • Geographic location (country/city level)
  • Traffic sources and referrals

Retention period: 26 months

Third parties:


3. Marketing Cookies

Status: [Toggle Switch – ON/OFF]

These cookies are used to deliver relevant advertisements and marketing content to you and measure the effectiveness of our advertising campaigns. They may be set by us or by third-party providers whose services we have added to our pages.

What we use:

  • LinkedIn Insights Tag
  • Google Ads tracking
  • Facebook Pixel
  • Retargeting pixels
  • Lead tracking and attribution

Data collected:

  • Ad interaction and engagement
  • Conversion tracking
  • Audience segmentation data
  • Campaign performance metrics
  • Cross-device tracking

Retention period: Up to 13 months

Third parties:


4. Personalization Cookies

Status: [Toggle Switch – ON/OFF]

These cookies enable enhanced functionality and personalization, such as remembering your preferences, customizing content, and providing personalized recommendations based on your interests.

What we use:

  • Content personalization engines
  • Preference storage
  • Language and region settings
  • Customized user interface elements

Data collected:

  • User preferences and settings
  • Content interaction patterns
  • Language and location preferences
  • Customization choices

Retention period: 12 months


5. Third-Party Integration Cookies

Status: [Toggle Switch – ON/OFF]

These cookies are set by third-party services that we integrate with to provide additional functionality, such as customer support, video content, or social media features.

What we use:

  • Customer support chat widgets
  • Video hosting platforms (YouTube, Vimeo)
  • Social media embeds
  • Payment processing
  • Email marketing platforms

Data collected:

  • Service interaction data
  • Support conversation context
  • Video viewing statistics
  • Social media engagement

Third parties:


Detailed Cookie List

Essential Cookies

Cookie NamePurposeDurationType
_session_idUser session managementSessionFirst-party
_csrf_tokenSecurity protectionSessionFirst-party
_auth_tokenUser authentication30 daysFirst-party
_load_balancerPerformance optimizationSessionFirst-party

Analytics Cookies

Cookie NamePurposeDurationType
_gaGoogle Analytics user identification2 yearsThird-party
_ga_*Google Analytics session data2 yearsThird-party
_gidGoogle Analytics session identification24 hoursThird-party
_samba_analyticsInternal analytics tracking1 yearFirst-party

Marketing Cookies

Cookie NamePurposeDurationType
_fbpFacebook Pixel tracking3 monthsThird-party
_gcl_auGoogle Ads conversion tracking3 monthsThird-party
li_sugrLinkedIn Insights Tag3 monthsThird-party
_samba_marketingInternal marketing attribution13 monthsFirst-party

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

Chrome:

  1. Go to Settings > Privacy and Security > Cookies and other site data
  2. Choose your preferred cookie settings

Firefox:

  1. Go to Preferences > Privacy & Security
  2. Under “Cookies and Site Data,” choose your settings

Safari:

  1. Go to Preferences > Privacy
  2. Manage your cookie preferences

Edge:

  1. Go to Settings > Cookies and site permissions
  2. Choose your preferred settings

Opt-Out Links

You can also opt out of specific third-party cookies:

Do Not Track

We respect Do Not Track signals from your browser. When enabled, we will not set non-essential cookies or tracking technologies.


Cookie Consent Management

Your Rights

Under applicable privacy laws (GDPR, CCPA), you have the right to:

  • Withdraw consent for non-essential cookies at any time
  • Access information about the cookies we use
  • Control which cookies are set on your device
  • Delete cookies from your device

Consent Withdrawal

You can withdraw your consent for specific cookie categories at any time by:

  1. Using the cookie preference center on our website
  2. Adjusting your browser settings
  3. Contacting us at sales@samba.ai

Updates to Cookie Settings

We may update our cookie usage from time to time. We will notify you of significant changes and request new consent where required by law.


Impact of Disabling Cookies

Essential Cookies: Disabling these may cause website functionality issues.

Analytics Cookies: Disabling these won’t affect your experience but limits our ability to improve the website.

Marketing Cookies: Disabling these may result in less relevant advertising but won’t affect core functionality.

Personalization Cookies: Disabling these may result in a less customized experience.

Third-Party Integration Cookies: Disabling these may limit functionality of embedded content and integrations.


Data Processing and International Transfers

Some of our cookie-related data processing involves international transfers to countries outside the EU/EEA. We ensure appropriate safeguards are in place through:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules from certified partners

Contact Us

For questions about our cookie usage or to exercise your rights:

Email: sales@samba.ai
Subject Line: Cookie Policy Inquiry

Data Protection Officer: [Insert DPO contact if applicable]

For technical issues with cookie settings, please contact our support team with details about your browser and device.


Related Policies


This cookie policy is designed to comply with GDPR, ePrivacy Directive, and other applicable privacy laws. The actual implementation should include interactive toggle switches for each category and real-time cookie management functionality.

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