Product
AI Marketing Platform Built for Retail & E‑Commerce Growth
Retain high-value customers and find more just like them with automation, smarter segmentation, personalized experiences, and predictive insights.
Trusted by 300+ customers, from startups to enterprises
Retention Powered by Intelligence. Growth Driven by Automation.
Exceptional Customer Experiences
— At Scale
Samba.ai is a Customer Data Platform (CDP) with advanced analytics and personalization capabilities, built specifically for retail and ecommerce brands. It equips your team with tools to unify customer data, understand behavior, automate personalized interactions, and boost customer lifetime value across every channel.
Samba AI works seamlessly where you do
Effortlessly Integrates with Your Existing Tech Stack
Samba.ai easily integrates into your existing marketing technology ecosystem via API, ensuring a seamless and rapid implementation process without disrupting your current workflows.
Core Functions
How Samba.ai Stands Out
AI-Powered Personalization Across Every Channel
Omnichannel Retention Is Your New Growth Engine Built for retention-first strategies, Samba.ai delivers hyper-personalized experiences seamlessly across email, web, SMS, social media, and beyond. With Samba.ai, your team can:
- Automate marketing workflows that drive repeat purchases.
- Instantly respond to micro-signals of customer intent.
- Connect the perfect customers with the right products at the right moment.
- Boost sales through advanced web personalization.
- Maximize operational efficiency by automating personalization at scale—freeing your team to focus on strategic growth initiatives.
Real-time analytics with actionable reporting
AI That Knows Your Customers Better Than You Do. Samba.ai leverages advanced machine learning to transform data into actionable intelligence, continuously learning from:
- Unified customer insights: Brand affinities, price sensitivity, and content interests—all in one centralized place.
- Behavioral context: Browsing habits, purchasing patterns, and engagement signals.
- Predictive indicators: Identifying customers ready to buy, at risk of churn, and pinpointing the optimal timing to engage.
Samba.ai automatically tailors your campaigns, messaging, and product recommendations at scale and in real time.
Intelligent automation driven by contextual insights
Smart Data. Smarter Decisions. Maximum Retention. At the heart of Samba.ai is a powerful analytics and reporting engine that moves your team from reactive to predictive. With real-time dashboards, custom KPIs, and full-funnel visibility, Samba.ai identifies exactly what drives loyalty—and detects early signals of churn.
Self-Learning Technology for Continuous Improvement Samba.ai continuously refines its own performance, using outcomes from past campaigns to enhance future customer targeting, product recommendations, and overall campaign results. It ensures your campaigns grow smarter and more effective over time.
Testimonials
Don’t Just Take it from Us
“Dentsu’s marketing efforts saw a 180% increase in clicks and a 24% increase in revenue compared to the control group! At the same time, samba was able to reduce cost per conversion by a third.”
Martin Petera
Project Manager, Dentsu
“Kosik.cz takes advantage of all primary features of Samba. This includes the use of advanced predictive models that segment audiences based on purchase interest and then fuel personalized campaigns, leading to conversion rates above 80%.”
Radek Skopal
Marketing Specialist, Kosik.cz
“Even as we grow, samba continues to successfully meet our demanding requirements. And whenever we needed help figuring something out, their reliable, friendly support team wasthere to assist us or provide training.”
Marek Dobrý
Brand Manager, Heureka.cz
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What can Samba.AI help you with?
- Automate your marketing channels with AI Autopilot
- Run your omnichannel marketing activities with Flow Campaigns
- Drive your customers to finalize their purchase
- Turn first-time visitors into loyal clients with Welcome Campaigns and AI web personalization