Great customer experiences are built with Samba

Samba’s artificial intelligence and automation capabilities empower businesses to gain a deeper, more objective understanding of each of their customers, increasing their overall operational efficiency and utility.
Trusted by more than 1,120 Customers

Get closer to your customers

A.I.-Powered Organization

Bolster and fuel operations across the entirety of your organization with Samba’s A.I.-powered framework and friction-less integration and user experience, giving you more value for less work.

Full-spectrum Insights

Utilizing a vast array of both offline and online customer data points, Samba creates a 360-degree understanding of each and every customer and their activity.

True Relevancy

Utilizing real-time customer behavioral patterns and campaign data, Samba empowers acquisition and optimizes relevancy to get customers to convert.

Solutions for every organization

"Our collaboration not only led to a significant increase in time efficiency, but we were also surprised at how the predictive algorithm continually improved and the business results along with it.

More specifically, Dentsu’s marketing efforts saw a 180% increase in clicks and, more importantly, revenue increased by 24% compared to the control group. At the same time, Samba was able to reduce the cost per conversion by a third.”

Martin Petera, Lead Project Manager, Dentsu

Samba Customer since 2018

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“After the initial deployment of Samba on the Polish version of the Krmeni.cz e-shop, we achieved an incredible 30% increase in sales. Since the revenue generated by Krmeni.cz totals in the tens of millions of crowns, that is a sizeable increase in profits.

Subsequently, Samba was rapidly implemented into the Czech and Slovakian versions of Krmeni.cz and in the coming months we plan to deploy a more advanced version of Samba Enterprise, which will bring even more advanced features that will be used to automate the entire marketing mix.”

Adam Horsinka, Online Marketer, Krmeni.cz

Samba Customer since 2018

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“We've been using Samba for over two years now and we are more than satisfied with it. I like the team at Samba because they provide a great platform and good support. In the long run, I think that every modern e-shop or company should evolve and look to new technology, such as Samba, to be the catalyst for that evolution. That’s why we use it.

In the future, we’ll face further challenges in improving efficiency and entering new markets and will continue to look to Samba to help us exceed our goals. ”

Filip Cerny, Marketing Director, Kytary.cz

Samba Customer since 2017

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"In the reporting period, which was about 2 months, we saw an 84% increase in orders and a 76% increase in our sales turnover, which are both beautiful numbers. What pleasantly surprised us was the open rate of our automated ‘Shopping Interest’ campaigns, which was over 55%. The same can be said for our ‘Abandoned Cart’ campaigns, where the open rate was 47%. Also, we’re very excited about the long-term viability of web personalization, which ended up accounting for 6% of our total sales."

Ing. Jiri Cerny, Head of Marketing

User of Samba since 2019

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