Great customer experiences are built with Samba

Samba’s artificial intelligence and automation capabilities empower businesses to gain a deeper, more objective understanding of each of their customers, increasing their overall operational efficiency and utility.
Trusted by more than 1,120 Customers

Get closer to your customers

A.I.-Powered Organization

Bolster and fuel operations across the entirety of your organization with Samba’s A.I.-powered framework and friction-less integration and user experience, giving you more value for less work.

Full-spectrum Insights

Utilizing a vast array of both offline and online customer data points, Samba creates a 360-degree understanding of each and every customer and their activity.

True Relevancy

Harnessing real-time customer behavioral patterns and campaign data, Samba improves acquisition and optimizes relevancy to get customers to convert.

Solutions for every organization

"Our collaboration not only led to a significant increase in time efficiency, but we were also surprised at how the predictive algorithm continually improved and the business results along with it.

More specifically, Dentsu’s marketing efforts saw a 180% increase in clicks and, more importantly, revenue increased by 24% compared to the control group. At the same time, Samba was able to reduce the cost per conversion by a third.”

Martin Petera, Lead Project Manager, Dentsu

Samba Customer since 2018

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“In the early days of using Samba, we focused on applying some of its more basic omnichannel features and, above all, creating marketing scenarios that may have been more difficult to develop, but ran all on their own. After that, we gradually expanded our focus to optimize and broaden our strategy. Now, as soon as a new or reworked feature is introduced, we try to adapt as fast as possible to improve the various metrics that are important to us. The latest example of this is their recent addition of web push notification support. Personally, I really appreciate what Samba offers.”

Radek Skopal, Marketing Specialist for

Samba customer since 2018

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“We've been using Samba for over two years now and we are more than satisfied with it. I like the team at Samba because they provide a great platform and good support. In the long run, I think that every modern e-shop or company should evolve and look to new technology, such as Samba, to be the catalyst for that evolution. That’s why we use it.

In the future, we’ll face further challenges in improving efficiency and entering new markets and will continue to look to Samba to help us exceed our goals. ”

Filip Cerny, Marketing Director,

Samba Customer since 2017

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“Samba allows us to work efficiently. When we have time to focus on campaigns, we can customize them to a greater extent and send special one-time emails and other types of specialized communications. But when we don't have time, Samba still handles everything by itself, working automatically and meeting the personal needs of our omnichannel and web customers. Whatever the situation, we always have high-performing marketing campaigns running. The investment in Samba paid off and I strongly recommend it. ”

Roman Semora, Marketing Specialist at

Samba customer since 2018

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From Our Blog

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